Frequently Asked Questions

Check–in time is from 14:00 - 20:00. Please contact us if you would like to arrive outside these hours, so that we can try to accommodate you. Checkout time is before 10:00am on date of departure. Late arrivals after 9:00pm – R100.00 surcharge. 

A deposit of 50% of the total booking amount is required upon booking. This deposit will be refunded if cancelled more than three days prior arrival. Full booking balance is due on the day of arrival. 

Upon cancellation of a booking / reservation, the guest, the company or a representative prior to the check-in / arrival date the following policy prevails: *Cancellation 0 - 3 days forfeit 100% of the payment / deposit amount.